We at BikingNeeds are committed to respecting and protecting your privacy.
The purpose of this privacy statement is to inform you about the type of information that we gather about you when you visit our Site, how we may use that information and whether we give it to anyone. It also informs you of the choices you have regarding our use of, and your ability to correct, that information. We reserve the right to change this Statement from time to time, so please check back periodically.
The Statement will explain the following:
- What personally identifiable information is collected on this site?
- How is it used?
- Changes of use of data
- Security
- Choice/Opt-out
- Correct/Update
- How does this site use cookies?
- Links
- E-mail Links
- Legal Disclaimer
- Data Protection Act
- Anti-Spam Policy
What personally identifiable information is collected on this site?
Visitors may supply personally identifiable information (such as name, address or telephone numbers) for various purposes on this site. These purposes include registering to receive e-mail newsletters, getting a quotation, looking at our website offers, requesting further information about our products, or simply asking a question about bikingneeds.co.uk.
How is it used?
Our primary goal in collecting information from you (for example by way of cookies see below) is so that we can provide you with a smooth, efficient and customised experience. It allows us to provide services and features that most likely meet your needs, and helps us to customise our service and the Site to make your browsing experience easier.
From time to time we may also use your information to contact you for market research or to provide you with information we think would be of interest.
Changes of use of data
Should any material changes be made to the ways in which we use personally identifiable information, we'll take commercially reasonable measures to obtain e-mail consent from you. We will also post the changes to our use of personally identifiable information on our site at least 30 days prior to a change.
Security
We have taken various steps to put in place security measures to protect this Site from loss, misuse and alteration of information. Our security measures meet or exceed all industry standards for the protection of personally identifiable information.
Personally identifiable information is only accessed by employees on a "need to know" basis. All employees must go through privacy training upon starting with bikingneeds.co.uk.
Choice/Opt-out
If you have registered to receive e-mail communications from us and later change your mind, you may contact us to have your name removed from our distribution lists.
You have the following options to do this:
You can send an e-mail to privacy@bikingneeds.co.uk or
you can send a letter to the following address:
BikingNeeds
PO BOX 696
Lindfield
Haywards Heath
RH16 9DU
Correct/Update
If you would like to verify the data we have received from you or to make corrections to it, you may contact us directly at the e-mail and postal addresses provided above.
How does this site use cookies and other data collection devices?
We automatically track information based upon your behaviour on our Site using cookies and other devices. Cookies are small files placed on your hard drive that collects information (usually anonymous information as mentioned above) and assists us in providing you with a customised service. We also offer certain features that are only available through the use of a cookie (for example we use cookies to assist with the login procedure to our site).
You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our Site.
Links
This site may contain links to other Web sites. Please note that when you click on one of these links, you are entering another site for which we are in no way responsible. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.
E-mail Links
We use e-mail links located on this site to allow you to contact us directly via e-mail. We use the information provided in your e-mail to respond to your questions or comments. We may also store your comments for future reference. Your personal information is never shared with third parties.
Legal Disclaimer
If required by Law agencies we may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the law or comply with legal process served on bikingneeds.co.uk.
Data Protection Act 1998
We are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Data Protection Commissioner.
Anti-Spam Policy
What is Spam?
Spam is unsolicited e-mail, often of a commercial nature, sent indiscriminately to multiple mailing lists, individuals, or newsgroups. In short, spam is "junk e-mail." As defined by H.R. 3113 and reported by the Subcommittee on Telecommunications, Trade, and Consumer Protection, unsolicited e-mail refers to any electronic message that:
- advertises a product or service for profit
- is sent for other commercial purposes
- is sent to a recipient with whom the initiator does not have an existing business relationship
- or invites the recipient to view content on an internet website that is operated for a commercial purpose
BikingNeeds.com recognizes an e-mail as "spam" if:
- the recipient is unable to easily unsubscribe from the e-mail list
- the transmission contains invalid or forged headers
- invalid or non-existent domain names
- or other means of deceptive addressing, or in the opinion of the recipient
- the transmission and reception of the message appears to give a disproportionate benefit to the sender
What is opt-in vs. opt-out e-mail?
Opt-in e-mail is a web marketing term for promotional e-mail that recipients have previously requested by signing up via a website or special ad banner. Typically, web users are invited to sign up for promotional information about one or more product or service categories. Those who sign up have thus "opted in."
Opt-out e-mail is a web marketing term for promotional e-mail that recipients have not previously requested by signing up. However, for BikingNeeds.com e-mail distributions, the contact's e-mail address must have been provided to BikingNeeds.com by that individual via a BikingNeeds.com website, conference, competition or trade show .Individuals who have willingly given BikingNeeds.com their contact information via these methods are automatically added to e-mail distribution lists that benefit that individual. Emails may also be distributed to recipients who have "opted in" to other insurance providers services which give that insurance provider the right to forward contact details to www.bikingneeds.co.uk. In all cases the individual is ALWAYS given the opportunity to easily unsubscribe - without being hassled.
What is BikingNeeds.com doing to become "anti-spam"?
BikingNeeds.com hopes that individuals find its e-mail communications informative and helpful. However, BikingNeeds.com respects the recipient's wishes for either receiving or not receiving e-mail communications from us. Therefore, BikingNeeds.com has adopted the following as procedures for all of its e-mail distribution communications:
Valid addressing
The e-mail communication will be sent to a single recipient with the intention of it being received by only one individual. The sender address will be a valid BikingNeeds.com e-mail address that is monitored by a BikingNeeds.com employee. Therefore the sender address can also be sent e-mail. The sender address will be relevant to the content of the message being sent. For example, information sent regarding BikingNeeds.com News will be sent from "news@bikingneeds.com".
Valid headers/subjects
The e-mail communication will always have a header or subject that is appropriate and true to the content provided in the communication. The header or subject will not be used inappropriately or give a disproportionate benefit to the sender.
Valid contact information
Any contact information in the e-mail communication will be real and relevant to BikingNeeds.com.
Valid subscribe/unsubscribe service
The e-mail communication will always have the "BikingNeeds.com" information at the end. BikingNeeds.com's website will always provide information on how to subscribe or unsubscribe to any of its e-mail distribution lists. The process to subscribe and unsubscribe is simple, real, and requires only a few seconds.
BikingNeeds.com has created "privacy@bikingneeds.com" as a means to unsubscribe to any BikingNeeds.com communication distribution lists. An e-mail sent to this address is handled personally by our Marketing Department to meet the satisfaction of the requester.
Relevant and beneficial information for the recipient
BikingNeeds.com attempts to provide honest information about our company, solutions, products, services, or other information which we feel will be in some way relevant and beneficial to the recipient.
Mindfulness and compliance with company policies
BikingNeeds.com's e-mail distributions will be mindful and in compliance with its current Privacy Policy (see www.bikingneeds.co.uk/privacy) as well as its Anti-Spam Policy which is in compliance with current international privacy-policy requirements.
